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TechShed 도움말 센터

  • ACCOUNT
    Why and what does a Phonehubb account do? READ MORE
  • Do I need to have an account to place an order?
    You are welcome to checkout as a guest, but there are some perks if you have an account with us. You will have a quicker checkout process (a must when we release those items that sell out in minutes), an easy way to view your order status and order history, and you will receive weekly updates on our newest releases and special promotions.
  • How to unsubscribe from newsletters?
    After logging in, you can update your subscription preference at Subscriptions
  • I have a faulty device to repair, how do I go about it?
    2. REPAIR To share your repair enquiry with our device consultant and specialist Please use our link www.phonehubb.com/repair
  • I want to know the price of a product
    1. BUY If you will like to make enquiry about product price and availability. Here’s the link www.phonehubb.com/search
  • 새 질문 및 답변을 추가하려면 어떻게 해야 합니까?
    새 FAQ를 추가하려면 다음 단계를 따르세요. 1. "FAQ 관리" 버튼 클릭 2. 사이트의 대시보드에서 모든 질문과 답변을 추가, 편집 및 관리할 수 있습니다. 3. 각 질문과 답변을 카테고리에 추가해야 합니다. 4. 저장하고 게시하세요.
  • FAQ에 이미지, 비디오 또는 gif를 삽입할 수 있습니까?
    예. 미디어를 추가하려면 다음 단계를 따르세요. 1. 앱의 설정을 입력하세요 2. "FAQ 관리" 버튼을 클릭합니다. 3. 미디어를 추가할 질문을 선택하세요 4. 답변을 수정할 때 카메라, 동영상 또는 GIF 아이콘을 클릭하세요. 5. 라이브러리에서 미디어를 추가하세요.
  • "FAQ" 제목을 어떻게 수정하거나 제거합니까?
    앱의 설정 탭에서 제목을 수정할 수 있습니다. 제목을 표시하지 않으려면 '표시할 정보'에서 제목을 비활성화하면 됩니다.
  • How to modify my order?
    Should you wish to modify your order, please contact us via email at team@phonehubb.com or connect with one of our live chat agents for immediate assistance (availability subject to stated operational working hours). If possible, include your Order Number (e.g.#0000000) and the change(s) you’d like to make. Unfortunately we are not able to modify your order if it has already been packed or shipped. You may check the status of your order via your order history on accounts page
  • Missing items I just received my order and some items are missing. What should I do?
    Sometimes we send orders in separate shipments. Check your order status first to see if your items were shipped separately. If something is still missing, let us know as soon as possible.
  • Defective/Incorrect items
    Please contact us if you received anything incorrect or defective as soon as possible (or within 7 days from the date you received your order). Make sure to provide your order number, photos of the item(s) and any other related information. We’ll try our best to have everything resolved as soon as possible.
  • Can I combine orders
    If your orders haven't been shipped yet, please contact us as soon as possible. Keep in mind that we unfortunately cannot combine orders during promotional periods due to the large number of orders received.
  • Does Phonehubb offer any gift wrapping service?
    Fortunately, we provide gift wrapping service moment, and a complimentary gift card could be included in your package. Feel free to write a message at “Gift Message” on the checkout page, the message will be printed on a card accordingly.
  • Where is Phonehubb
    We have two physical locations based out of Lagos and Abuja. We also have fulfillment centers around which spans across each continent.
  • I will like to know the price of a product and confirm availability, what do I do?
    1. BUY If you will like to make enquiry about product price and availability. Use this link ---------------->. www.phonehubb.com/search
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